SMS POLICY

Version 1.0 Effective Date: July 1, 2024
Note: This Policy is for SMS Messaging Only - This does not supersede the RYCOMM LLC, Privacy Policy available here.

At RYCOMM LLC, we value your privacy and make every effort to respect your wishes and personal information. In line with this commitment, we have established the following policy for the use of our SMS service. Please read it carefully to understand how we collect, use, and manage your phone numbers.

COLLECTION OF PHONE NUMBERS
We collect your phone numbers only when you provide them to us, for example, during conversations with our account executives.

USE OF PHONE NUMBERS FOR SMS 
Your phone numbers are primarily used to provide you with personalized services and updates. These text messages relate to the services, or any updates that we are helping you with.  We may also provide update status through SMS messages. SMS messaging charges may be applied by your carrier. We will only share your phone number with our SMS provider, subject to their privacy policy.  We only use SMS to send communications to users who have opted in.

HELP WITH SMS MESSAGES
If at any time you need help with our SMS messaging, you can reply HELP in the message or call (339) 338-5400.

Need help? Reply HELP.

OPTING OUT OF SMS MESSAGES
If at any time you wish to stop receiving marketing SMS from us, you can opt out by
-Texting STOP to opt-out 
-Texting UNSUBSCRIBE to opt-out
-Texting CANCEL to opt-out
-Texting QUIT to opt-out

Please note that the opt-out process may take up to 10 business days to become effective. During this period, you may still receive some messages from us.

PRIVACY OF PHONE NUMBERS
Once you have opted out, we will not send you any more SMS messages, nor will we sell or transfer your phone number to another party. 

CHANGES TO THIS POLICY
We may periodically update this policy. We will notify you about significant changes in the way we treat your information by placing a prominent notice on our site. 

We thank you for your understanding and cooperation. If you have any questions or concerns about this policy, please feel free to contact us at (339) 338-5400.

WE'VE WORKED WITH A DIVERSE CUSTOMER BASE. HOW CAN WE HELP YOU?
For more information call RYCOMM. MA 508.992.7799 | RI 401.437.5079 | NH 603.637.1679