MA 508.992.7799 | RI 401.437.5079 | NH 603.637.1679
Serving Boston, Providence, Cape Cod and the South Coast!
Also Serving Southern New Hampshire
WE’VE WORKED WITH A DIVERSE CUSTOMER BASE. HOW CAN WE HELP YOU?
We Are Technology Professionals
RYCOMM is a complete technology consulting company that keeps on top of the latest technologies, so you don't have to. This allows us to help you make the best decisions for your business. We offer you guidance and personal service for all your technology needs.
Our Approach
We work with you to leverage your company's current technology, while helping you to plan for your medium and long-term MIS needs. Be assured that your personal RYCOMM consultant will always be there to answer any technology questions you have, and to give you prompt, efficient service.
Individual Attention
We believe in providing personal services to clients of all sizes, including those whose systems might not currently be large enough to receive individual attention elsewhere. We do not believe in supplying "common" solutions. Rather, we use a flexible approach, responding directly to each client's individual objectives.
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Managed IT Services
Why Managed IT Services?
Regardless if you are a company with 10 computers or 250 computers, we act as your own IT department or an extension of your it department. Our all-inclusive managed service gives you a cost effective way to shift your companies entire day-to-day IT support needs. Our proactive approach ensures your entire network is secure & running smoothly. With RYCOMM serving as your full-time IT department, you are free to focus on what you do best; running your business. At the same time you get to take advantage of more top notch talent than you can hire on your own, all without the cost & responsibilities of managing that department yourself. Essentially, you are getting enterprise level support at a fraction of the cost.Our managed IT services are tailored to meet the demands of your business.
Network Monitoring
Continuous around the clock network maintenance to ensure reliability, security & performance of your computers, servers and network devices.
Vendor Management
Save
time & money,
we fully document & coordinate all of your vendors on your behalf.Helpdesk
A simple call or email connects you
directly to our live
help desk to resolve any
IT related problem.Business Continuity
Downtime means lost revenue. Our clients experience 99.99% up-time. We provide the processes for a quick recovery in the event of a disaster.
Secure Offsite Backup
For complete data recovery of all critical data. Includes nightly offsite cloud backup to
our data center.Asset Lifecycle
Budget accordingly. We perform continuous warranty lookups on all IT devices & complete documentation of software renewals.
Network Security
RYCOMM installs & maintains AV, Spam filter, Web filter, regular vulnerability scanning & implements network best practice security.
IT Strategy
Regular
IT strategy meetings with a complete
budgeted
IT business road map. -
Simplified IT
Simplified IT
When issues occur with your computer system, you can rely on the technology experts from RYCOMM to deliver prompt, expert service onsite or remotely. Whether you want to improve your computer's performance, get those annoying pop-ups out of the way, install a wireless network, or just learn how to use your computer more effectively, we can help!Upgrading Your System Technologies change every day. There are always new things coming out to make your computer work more efficiently. So, even if your system is fairly new, you may need a few enhancements to accommodate your growing collection of digital photos, movies, files, or video games. Have questions about upgrades? Call us!On-site Service Our experts will come directly to your home within 24 hours to solve your computer troubles on site! Call us to set up a time that fits your schedule. We offer same-day service.Virus & Spyware Issues Do you feel like you have no control over your computer? It could be a virus. No matter what kind of computer you have, you need antivirus software. RYCOMM can provide you with the latest software that will protect you from these pesky invasions!Networking RYCOMM provides a full range of local and wide area networking services to assist in all phases of network design and implementation.Firewalls & Internet Security One way to protect your computer is to install a firewall, which keeps intruders from sneaking into your computer and accessing your private data. Protect yourself and your family ... with help from RYCOMM.Preventive Maintenance When was the last time your computer had a thorough cleaning? If it has been more than six months, it is time to schedule a visit with one of our experts.Data Backup & Recovery Along with helping you to backup your data safely, we also offer data-recovery services that can try to recover lost files resulting from hardware mishaps, software conflicts, or viruses.Remote Support You don't have to wait for a technology expert to drive to your site. With our state of the art remote management center we can solve several issues 24hrs/day without stepping a foot into your building. - Shop RYCOMM
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Consulting Services
Consulting Services
We are available to serve as a general tool for a client's IS department. You can bring us in as a team member for any specific phase of implementation, or you could spin the entire project off to us and have us take care of everything. We'll simply report back to you as we go. We are very effective serving as the "general liaison" on complex technical projects involving many vendors and internal departments. We will watch for the details that need to pass between the internet provider, the telephone company, the hardware vendors and the server or application consultants. We are often considered to be "the team player that keeps the team playing."
Do you have more than one computer that you want networked? A network allows your computers to share files, a printer, and an internet connection. Even better, a wireless network is now the most common way to connect all of the computers in your home or office, without the mess of all those wires.
RYCOMM provides a full range of local and wide area networking services to assist in all phases of network design and implementation.
• Needs analysis
• Evaluation of existing systems
• Network technology recommendations
• RFP preparation, and assistance in selecting hardware vendors
• Project management during implementation
• Cat 5 wiring installation and certification services
• Selection of wide-area technologies and negotiation with vendors
• Testing and systems rollout and documentation
• Training and network management services
• Evaluating proper uses of Internet technologies-
Network Troubleshooting
- RYCOMM specializes in a full range of network troubleshooting services. Our troubleshooting methodology starts by focusing on network and data link level services, regardless of platform or network operating system. We start by confirming the integrity, health and behavior of the network itself, including devices such as switches, bridges, hubs and routers. We employ all of the modern tools and techniques ranging from category 5 cable certification to SNMP collection and protocol analysis.
Our network engineers will isolate and identify the problem and then work with your internal staff, vendors and manufacturers to ensure the fastest and most economical resolution. We provide full reporting and documentation to backup our theories and test results. If the problem appears to be caused by a particular device on your network, we can often provide loaner equipment during the testing to prove or disprove the device's role in the problem. We will then work with the manufacturer to backup our findings and identify responsibility and an appropriate course of action. If the problem turns out to be a network design, usage, or workflow issue, we will work with your network support staff to propose the necessary changes to bring the network back to the service level that you need.
When the problem has been resolved, we will look at the network management and monitoring systems in place and if necessary, suggest improvements. Our goal would be to have the systems in place to either avoid network problems, or at least provide an early warning system to alert you of a possible problem before it results in downtime.Step 1: Problem definition
Step 2: Identifying the source of the problem
Step 3: Problem resolution
Step 4: Testing to ensure stability of the solution
Step 5: Ongoing management & monitoring -
Network Analysis
- RYCOMM brings the term "network analysis" to a new level. Driven by the needs of providing network consulting services to hundreds of clients covering tens of thousands of nodes, we have developed the systems, procedures and tools to help provide answers to questions like:
• Should I consider 100mbps or gigabit Ethernet?
• What would be the best use of high speed switches & bridges?
• Am I getting the best use out of my WAN connections?
• How can I get a breakdown of WAN or backbone traffic graphed by groups of remote users for particular services or protocol?
• How can I get a comprehensive report detailing the behavior & health of my network?
• I want to see all of this data graphed over time, in sixty-second plot points over the course of a week.
• Can you identify threshold levels for each of my key devices and put a data marker on the graphs that shows when each threshold is approached?
• Can you group devices by logical or physical address, and summarize and compare traffic patterns by group and between groups, plotted over time?
By shedding light on the behavior and usage patterns of your network, we enable you to make more informed decisions when purchasing network gear and services — rather than just throwing money and bandwidth at a problem, hoping that conditions will improve. We try to take the guesswork out of the equation by providing interpretation based on statistics and facts, not assumptions, marketing materials or theories of vendors who often have a very limited understanding of the technologies involved. -
Network Documentation & Reporting
- NETWORK DOCUMENTATION
From a network management & troubleshooting perspective, one of your most valuable tools is up to date network documentation. RYCOMM can help by providing complete logical and physical documentation services. We start with physical blueprints showing cable locations for voice and data systems. There should be a universal labeling system used consistently throughout the cable plant, each wall jack should be labeled as to it's closet location, rack and panel number. From there the physical documentation should continue on to diagram the wiring and server equipment racks. Each device and every connection should be identified, labeled and documented. All desktop equipment should be inventoried and entered into an asset management system, identifying all equipment characteristics as well as office location, user and wall jack designations. Once the physical documentation is complete, we will assist you in preparing the logical diagrams. These diagrams will show the logical connections between devices that make up your networking environment, including routing, addressing & circuit information. All configuration files for routers, remote access servers, backup systems and servers should be documented and backed-up.
Although it may seem to be a daunting task if you are starting with no documentation at all, when finished it will prove to be an invaluable resource for your disaster recovery plans, as well as your network troubleshooting and management teams.USAGE REPORTS
Usage reports can help provide a view into which users are using your corporate network resources - and when. RYCOMM can help put a plan in place as part of your network management system that will identify procedures and systems for collecting and compiling pertinent information on a monthly basis. The information will be gathered from statistics collected by your managed hubs, switches and log files from remote access servers, file, print and email servers.
RYCOMM can help design a system for processing these log files into a searchable database to track usage patterns and spot unusual user activity. By implementing a custom, automated log processing system, the network manager will only have to copy the log files to a specified server directory. Once there, this log file will be automatically batch processed into the usage database, where the logs will be cross referenced and compiled for automatic usage report generation. The database can automatically scan the data to spot unusual activity based on device and user history, or based on predetermined activity pattern thresholds that you would enter. -
Network Monitoring
- RYCOMM offers a complete line of remote network monitoring and support services. If you already have network management systems in place, but could use help configuring the systems or interpreting the statistics and reports that they generate, RYCOMM can help. If you do not have any network management systems in place, we can provide the necessary software and hardware components as part of our monthly service, for the most cost effective solution possible. We can configure management systems to send an alert to the RYCOMM Network Operations Center via fax, pager, direct dial up or email. These alerts can range from key network devices disappearing from the network, to threshold triggers for network errors, broadcast storms or routing problems. A RYCOMM Network Engineer can then connect to your network via dial-up, ISDN or a secure tunnel via the internet to assess the situation and begin the problem escalation process.
In addition to remote troubleshooting and protocol analysis services, we can prepare monthly reports showing network usage trends and patterns. These proactive monthly reports serve as an early warning system for network bandwidth and congestion problems. The reports are custom designed to fit your requirements and can be as brief or as verbose as you would like. They are designed to be put into a binder separated by month, with a quarterly summary outlining changes in network usage and performance. This monthly compilation can prove invaluable when planning network upgrades or changes. By having baseline and trend information, compiled over the course of several months time, you are more prepared to make decisions regarding the long-term implication of any particular network upgrade or change that you may be considering.
A remote monitoring contract from RYCOMM offers the quickest response from a qualified network engineer at the lowest cost possible. In conjunction with an onsite contract, we can dispatch a network engineer to provide loaner equipment or to perform any tests or repairs that may be needed onsite. -
Network Management
- The key to maintaining an efficient network communications system and to minimize downtime lies in the implementation and the use of intelligent network management and monitoring systems.
RYCOMM can help you implement network management systems from the ground up. We start by compiling complete network documentation including baseline usage patterns, problem escalation procedures and disaster recovery planning. We then help assess the level of network management functions that are needed for your organization. From basic network monitoring tools to alert you if a device disappears from the network, to complete SNMP & RMON consoles with VLAN and database integration for asset management
If you are using management tools and technologies that are three or four years old, or not using any at all, it is time to consider the advantages of some of the modern tools and techniques available today. RYCOMM can assist you in determining the management capabilities of your existing equipment and matching it up with management tools and monitoring systems to take full advantage of what is already installed. If more advanced management is required, we can help evaluate and implement new products and systems to meet those needs. Once the products and systems are in place we can then provide configuration and training services to help get it all on track as quickly as possible. We can provide on site or remote monitoring of these systems for you, providing proactive interpretation of status and trigger conditions, as well as remote troubleshooting on demand. We will prepare a short summary of the health of the network systems on a monthly basis to alert you of any dangerous trends or behavior on the network. -
Wireless Networking
- The key to maintaining an efficient network communications system and to minimize downtime lies in the implementation and the use of intelligent network management and monitoring systems.
RYCOMM can help you implement network management systems from the ground up. We start by compiling complete network documentation including baseline usage patterns, problem escalation procedures and disaster recovery planning. We then help assess the level of network management functions that are needed for your organization. From basic network monitoring tools to alert you if a device disappears from the network, to complete SNMP & RMON consoles with VLAN and database integration for asset management
If you are using management tools and technologies that are three or four years old, or not using any at all, it is time to consider the advantages of some of the modern tools and techniques available today. RYCOMM can assist you in determining the management capabilities of your existing equipment and matching it up with management tools and monitoring systems to take full advantage of what is already installed. If more advanced management is required, we can help evaluate and implement new products and systems to meet those needs. Once the products and systems are in place we can then provide configuration and training services to help get it all on track as quickly as possible. We can provide on site or remote monitoring of these systems for you, providing proactive interpretation of status and trigger conditions, as well as remote troubleshooting on demand. We will prepare a short summary of the health of the network systems on a monthly basis to alert you of any dangerous trends or behavior on the network.
WLAN provides continuous, cable free access to your network, e-mail, and the Internet throughout the workplace. Onsite work teams, like consultants, can create temporary peer-to-peer (ad hoc) networks for high efficiency collaboration and document sharing. -
Firewalls and Security
- One way to protect your computer is to install a firewall, which keeps intruders from sneaking into your computer and accessing your private data. Protect yourself and your family ... with help from RYCOMM.
Connecting your business to the Internet promises many benefits: near-instant communication with clients and vendors nationally and internationally, access to immense information resources, the ability to offer access to internal data systems regardless of machine type and even an inexpensive alternative to wide area network links.
Unfortunately, adding access to the Internet also opens you to risks from the outside world. Emerging technologies such as Java only add to the confusion, making the job of protecting your data even more difficult.
RYCOMM can has the knowledge and expertise to help you provide complete access for your users and clients without jeopardizing the information systems critical to your organization's success. We offer strategies to quantify your risk, create network security policies and protect your assets.
From the most basic screening routers, to ultra-secure Internet Firewalls, we'll show you how to minimize the risk and limit your exposure to these often malicious attacks. If you haven't given any thought to this vulnerable area of your networked systems, now is the time you should.
If you have been using the Internet for any length of time, and especially if you work at a larger company and browse the Web while you are at work, you have probably heard the term firewall used. For example, you often hear people in companies say things like, "I can't use that site because they won't let it through the firewall."
If you have a fast Internet connection into your home (cable modem), you may have found yourself hearing about firewalls for your home network as well. It turns out that a small home network has many of the same security issues that a large corporate network does. You can use a firewall to protect your home network and family from offensive Web sites and potential hackers.
Basically, a firewall is a barrier to keep destructive forces away from your property. In fact, that's why its called a firewall. Its job is similar to a physical firewall that keeps a fire from spreading from one area to the next. As you read through this article, you will learn more about firewalls, how they work and what kinds of threats they can protect you from.REMOTE ACCESS
RYCOMM can help you implement systems and technologies to communicate with your remote workforce from across town or across the globe. Utilizing the latest communications technologies and products, we can assists with the planning & implementation.
RYCOMM can assist with all phases of planning and implementation including:
Needs analysis
Security concerns and issues
Comparison and selection of technologies and products
Negotiation and interaction with the telephone company and long distance carriers
Installation & testing of communications server & equipment
User training and orientation
Creation of "remote user manual" of procedures & policies
Ongoing monitoring & supportSECURITY AUDITS
RYCOMM specializes in a full range of network troubleshooting services. Our troubleshooting methodology starts by focusing on network and data link level services, regardless of platform or network operating system. We start by confirming the integrity, health and behavior of the network itself, including devices such as switches, bridges, hubs and routers. We employ all of the modern tools and techniques ranging from category 5 cable certification to SNMP collection and protocol analysis.
Our network engineers will isolate and identify the problem and then work with your internal staff, vendors and manufacturers to ensure the fastest and most economical resolution. We provide full reporting and documentation to backup our theories and test results. If the problem appears to be caused by a particular device on your network, we can often provide loaner equipment during the testing to prove or disprove the device's role in the problem. We will then work with the manufacturer to backup our findings and identify responsibility and an appropriate course of action. If the problem turns out to be a network design, usage, or workflow issue, we will work with your network support staff to propose the necessary changes to bring the network back to the service level that you need.
When the problem has been resolved, we will look at the network management and monitoring systems in place and if necessary, suggest improvements. Our goal would be to have the systems in place to either avoid network problems, or at least provide an early warning system to alert you of a possible problem before it results in downtime.Step 1: Problem definition
Step 2: Identifying the source of problem
Step 3: Problem resolution
Step 4: Testing to ensure stability of solution
Step 5: Ongoing management & monitoring -
Internet and Intranet
- Maybe you're considering how to use the Internet as an effective tool for your business. Maybe you've already decided what you want, and just need a helping hand to take you there. Either way, RYCOMM offers expert assistance to ensure successful deployment of Internet based services for virtually any business or educational environment.
We use a practical, step-by-step approach to demystify and help you better understand what "the Net" has to offer. Presenting this knowledge to our clients, they're better prepared to take full advantage of its capabilities. Better decisions requires better (or more) information, and that's what we provide.
Through management interviews, technology assessments, and projected usage reports, we'll recommend a solution perfectly suited for your business needs. With our team based approach, we work as the liaison between your ISP (Internet Service Provider), your creative agency (Web Site development) and hardware/software vendors to guarantee a trouble free installation.
So, whether your office consists of 5 or 500 computers, we're ready to help. We have an outstanding track record of successful installations, and we're waiting to add your name to the list. -
Email Systems
- For many businesses, office e-mail is no longer a luxury but an important necessity for effective communication. Add to this the advent of the Internet as global transmission method, and the importance connectivity becomes evident. No longer do your clients and customers ask if you have e-mail - they expect it!
Many small to medium sized firms have been limping about with less than optimal Internet e-mail solutions. This takes the form of single-user dial-up Internet accounts, or accessing e-mail through online services such as AOL or NetZero. Often, this results in poor communication through missed messages (because someone forgot to check the account) or bad file transfers which come through corrupted (if at all!).
RYCOMM can customize and install a cost effective, reliable e-mail solution for your entire office. If you're starting from scratch, we can help you determine the best mail server and client software based upon your intended usage. If you already have an interoffice (intranet) mail system in place, we can assist in evaluating the appropriate gateway software to get you connected. -
Multiplatform Integration
- RYCOMM can assist with all phases of your multi-platform integration projects. We are experienced with integrating applications and processes across Windows, terminal based host systems, Mac OS, Unix, X Window, HTML and Java based systems. Our approach is to identify and use customizable tools and applications that support standard integration technologies such as ODBC, Active X, OLE, SQL, Perl scripting, Applescript, Visual Basic and others. Rather than suggest that you purchase all new equipment and software, we attempt to fine tune and compliment the systems that are already in place. By enabling data exchange between users and systems on different platforms, we are able to help achieve maximum efficiency.
This approach allows you to leverage investments in existing equipment and systems and to select the best platform, OS and application for each project. By allowing data to flow freely back and forth between systems, you can open up new opportunities for workflow and process automation. -
Disaster Recovery Planning
- Disaster recovery is a term that connotes earthquakes, floods and fires. But most network problems are not so apocalyptic. For a high velocity, communications intensive company, it can be a disaster simply to have e-mail down for a day. It can be a disaster not to be able to access mission critical business applications for even one hour.
RYCOMM can protect your company from disasters large and small.
Our disaster Recovery service is designed to:
• Access your current vulnerabilities.
• Determine how much downtime you can tolerate
• Evaluate and recommend the most sensible and efficient backup/recovery systems, such as file backup procedures, redundant Internet access or e-mail recovery.
• Implement, test and maintain backup/recovery systems. -
Workflow Analsys
- Workflow analysis is a basic component of many of the other consulting services that RYCOMM brings to the table. A solid understanding of your existing workflow and processes proves to be an essential prerequisite to effective information technology planning. Weather evaluating an Internet/Intranet project, migrating a host based application to client/server technology or trying to optimize your network services for a production prepress operation, formal workflow analysis comes first.
RYCOMM can assist you by providing an objective, outside point of view during the data gathering and interviewing process. We can help compile data and document the workflow, while quantifying network loads and activity. A network analysis report can be an invaluable reference during this process. The goal of a formal workflow analysis document would be to help identify inefficiencies, unnecessary duplication of effort & data, workflow bottlenecks and under-utilization of existing technologies & equipment. This document forms a basic " foundation of understanding" that other MIS and Information Technology planning will be based on.
Making recommendations without a solid understanding of what the users really do, and why, how & when they do it forces the use of old fashioned guess-work, assumptions and imagination. It is to everyone's advantage to take the time to perform even a basic written document outlining the mutually understood workflow processes. -
Process Automation
- Often, a workflow analysis will reveal productivity bottlenecks, critical to workflow efficiency. Though crucial to your business, these tedious tasks often constitute a significant portion of your production cycle.
Using technology available with off-the-shelf and customized programming tools, RYCOMM can help automate these repetitive and time consuming tasks. Many tasks such as downloading or formatting files, compressing and archiving backup files, automatic report generation, and batch faxing can be automated to maintain peak efficiency.
If a workflow analysis identifies any manual functions that can be predicted based on monitored conditions, the process is a candidate for automation. By using standard programming and scripting tools, we can help show you how to gain the most from your existing systems and resources. -
Virtual Administrator
- Augment your existing staff with specialized on-site expertise when and where you need it. Enable your in-house staff to focus on core business operations by handing off time-consuming maintenance and support. Minimize downtime by optimizing network operation, thereby increasing your organization's productivity enterprise-wide. Pay for the level of expertise you need, only when you need it. Know that you've partnered with an organization that takes your network and site administration as seriously as you do.
We specialize in providing businesses of all sizes with outsourced system, network and website administration solutions. Whether you need periodic support to augment your in-house capabilities, a turnkey network administration program, or emergency support, RYCOMM engineers can provide these services when and how you need them-a certain number of days per week or by the project. When the problem has been resolved, we will look at the network management and monitoring systems in place and if necessary, suggest improvements. Our goal would be to have the systems in place to either avoid network problems, or at least provide an early warning system to alert you of a possible problem before it results in downtime.Flexibility
Efficiency
Cost Effectiveness
Increased Productivity
Peace of MindBecause the failure of a network can constitute a business failure, network and website administration are strategic business issues, and skills in these areas are a crucial investment. To ensure that your computer network and website remain available and reliable, they require ongoing and preventive maintenance. The bigger or more complex the network or site, the more resources their administration requires. That's where we can help.
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Business Services
Business Services
Strategic Technology Services brings value to any size firm! We are a comprehensive Business and Technology Consulting firm providing complete MIS outsourcing that manages all your computer needs, so you can focus on your business. You certainly could spend your time, energy, intelligence, and money on figuring out what to buy, who to buy it from, and how to integrate it all together like one seamless system environment, but you need to ask yourself "Is this really where I want to focus my time and energy?"
The reasons for RYCOMM's great success in this arena are two-fold:1
Our clients trust us to provide timely, superior service.2
We bring strength in technological knowledge and process analysis.This allows us to fulfill turn-key solutions for all our clients' technology needs.-
Website Design
- Just as an effective e-mail system represents your company's commitment to efficient client, customer and employee communications, a well designed and informative web presence will serve as your calling card.
RYCOMM takes a novel approach to developing complete and compelling web sites. Working in concert with your in-house creative talent or your creative agency, RYCOMM handles all of the technical and administrative details of getting a web site off the ground. From project management to on-line forms processing to custom database access programming, we can handle virtually any challenge and provide the perfect solution for your business needs.
If you already have a web presence and you're considering expanding it's capabilities, RYCOMM can help here too. We can do a detailed technical evaluation and usage analysis to define the best possible course of action. Again, we emphasize a team based approach to capitalize on the strengths of everyone involved. Armed with the facts and figures, we'll work closely with your marketing and sales staff to make informed decisions on the most beneficial changes and updates.
If you would like to explore the infinite possibilities "the web" has to offer, we'd like to be your guide. Please contact us anytime to speak with our consultants.e-Commerce | Promote Your Business | High Performance & Protected | Get a Response
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Website Hosting
- If your planned or current Web site exceeds the capabilities of most ISP's (Internet Service Providers), let us do the web hosting for you.
RYCOMM offers many value added services to help you better manage and maximize your web site investment. These services include:
• Direct, dial-up remote access to our servers
• Detailed statistical reports
• Sophisticated forms processing
• Database connectivity for on-line ordering and catalog systems
• Password protected areas
• 24 hour/day monitoring and redundant web servers
• Dedicated support staff to help you resolve issues quickly
Having RYCOMM host your site takes the worry out of providing web based access to your company's information systems. Our secure and well maintained network ensures the reliability and performance you demand at a reasonable cost.
RYCOMM combines next-generation technology with responsive, expert technical and sales support to create innovative managed hosting solutions. Companies partner with RYCOMM to deliver robust and reliable web-based solutions to their small and medium sized business customers. From basic website hosting to complex load-balanced dedicated server clusters, our best-of-breed products can be customized and branded to meet our partners' needs. -
Training
- RYCOMM offers comprehensive technology courses, covering a broad range of interests and abilities. These courses empower individuals with the knowledge necessary to maximize their productivity, personal growth and ultimately optimize their position in an increasingly competitive job market.
RYCOMM prides itself on value, customization, and personal care for all our clients, because all businesses grow best with the best tools. With tailored private training our experts in desktop, technical, and professional development customize courses to your business needs. Benefits to Individuals and Small Business:
• Custom Seminars – Tailored to Individuals and Small Business Interests
• Strong Partner Network of other Small Business Resources
• Cost-Effective Training Programs and Packages
For more information on custom courses, please drop us a line. -
Marketing Material
- Want marketing materials that will seal the deal? The quality of your marketing collateral is a primary consideration when working with a sophisticated client. RYCOMM understands this and will design a marketing brochure, flier, or marketing newsletter that gets you the attention you deserve. We have a diverse customer base that all have common bond: the need for powerful communication of their marketing message. The marketing materials used can be a marketing brochure, marketing newsletter, post card design, marketing business card … you name it!
The printed word can reach thousands, spreading information about your business in which ever medium you send it. Our printed marketing materials are designed to communicate the benefits of our clients’ products and services in a way that reinforces the spoken word. A marketing brochure design that communicates your value and services, marketing newsletters that broadcast your latest accomplishments, post card designs that draw attention to your latest offers. We can help develop a marketing program for your company, including a marketing materials plan that delivers the how, where, and when your marketing materials should be distributed. This communicates the overall goal of the program so that it can be reached for the lowest cost and reaps the highest payback for our customer.
Business Cards
The simple business card design should be no afterthought when marketing your business; this could be the single most important piece of marketing collateral you produce. Businesses should be armed and ready at all times when it comes to talking about your business. Even though you may not be able to carry your marketing brochure design at all times, when someone asks for a card, you should have one in your pocket. When presenting your business or service, you should give your potential client or customer something to take with them, something that sings your song even when you aren't there. Nothing can do that as well as a superior business card design that’s well executed.
Don't make the mistake of wasting the premium marketing space on your business cards.
Brochures
As marketing collateral used early in the sales cycle, brochures concisely explain the benefits of working with your company or using your solution, while enticing the prospect to want to learn more. RYCOMM creates a marketing brochure design sample to be used as an excellent leave-behind tool supporting your sales efforts and speaking for your company in your absence. A well-designed, well-written marketing brochure design sample is an opportunity to capture the attention of prospective clients and win them with an effective positioning statement, differentiating your products and services from those of the competition.
Newsletters
RYCOMM can help you create a company marketing newsletter that will influence prospects and keep you in the minds of clients. Newsletters are your opportunity to shine on a regular basis as an expert in your field as you keep readers up-to-date on developments at your company and informed about industry-specific news and trends. Since a marketing newsletter can provide a variety of methods for communicating your business message—news reports, feature stories, illustrations, cartoons, and puzzles—it has a wide range of appeal and impact. -
Support Contracts
- RYCOMM offers several service contract options to fit the needs of all our clients. Service contracts are valuable to any firm because of the protection it provides in the event of computer equipment failure. RYCOMM has the technical resources to resolve any contract issue with minimal involvement from your staff.
You can also purchase blocks of time to get your projects complete.
Retainers are prepaid blocks of time (30 hour minimum), purchased at a special rate. Prepaid time may be used for system and network troubleshooting, general consulting services, telephone support, research, training services, or any special project that may be agreed upon. These services will be billed towards your retainer.
A retainer does not have an expiration date and ends only when the balance is entirely depleted. If RYCOMM raises the labor rate due to cost increases, any time remaining on the account will not be subject to the increase.
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Home Automation
Home Automation
At RYCOMM we specialize in Home Automation Integration. What automation integration does is simply to bring together all the electronics systems in your home or office with the convenience of having just the right user interface to access and control these systems, all this with the touch of a button and with ease of use. In short, an integrated home or office system allows your home or office to actively participate in your lifestyle and respond to your instructions for a more convenient, enhanced living or working environment.
How does it benefit me?
"Connected homes" are built for today with an eye toward tomorrow. They enable you to fully maximize the capabilities of current home products and systems, and help them run more efficiently together. We're talking about things you are probably already using-cable, multiple phone lines, satellite TV, audio/video systems, one or more PCs, Internet and security systems. A "connected home" offers:
• High-speed internet access at any time from anywhere in your home
• Flexibility of applications to accommodate work and play activities
• "Plug and play" capability for all entertainment and communication systems (PC, satellite TV or DVD systems, etc.) in multi-use outlets throughout your home
• Simultaneous internet access for multiple users through a single account
• Elimination of costly rewiring in the future when adding new technologies, such as satellite service
• Maintained market value by equipping your home to keep pace with ever-changing technology
• Connected homes also enable you to add newly developed systems as they become available -
Cloud Solutions
Cloud Computing
Cloud computing is the practice of storing and managing data on a network of remotely located servers through the Internet, instead of personal computers or local servers. For most people, cloud computing or "The Cloud" has become such an ambiguous term that it has made it appear more complex or mysterious than it really is. The reality is that cloud computing is not all that different from a typical, on-site computer network -- it simply uses the internet to accomplish it's goals.
One of the biggest benefits of cloud computing touted by providers is cost savings. But is the cloud really less expensive than traditional network solutions?
Yes and no. Here's why...
Most cloud solutions operate on a subscription based Software-as-a-Service (SaaS) model, which means companies pay an ongoing, monthly fee instead of an upfront fee. When looking at the longevity of cloud use, the total fees may not be cheaper but the operational payment structure (as opposed to upfront capital expense) makes it much more manageable. Ultimately, the potential for substantial cost savings comes down to an organization's needs and what those needs require from a networking standpoint.Companies choose to USE cloud solutions for the following reasons:
▪ Improved IT expense management.
▪ Potential decrease in overall IT costs.
▪ More features and capabilities like improved scalability, agility and mobility.Conversely, companies also choose to NOT USE cloud computing for the following reasons:
▪ Industry regulations & compliance concerns.
▪ Cloud solution migration is not financially viable.
▪ Lack of expertise to select & implement cloud solutions.Important Note: A network does not have to operate solely in the cloud or on-premise. It can be a combination (or hybrid) of the two for various reasons. i.e. A company may primarily utilize an on-premise server yet backup their data using the cloud.
Hosted Email / Office 365
Seamlessly move your email to Microsoft Office 365 and get rid of your on-site exchange email server.
Server Hosting
Are you tired of maintaining an on-site server? Let us build you a cloud-based server so you will never have to worry about the hardware again!
Application Hosting
Create a complete mobile workforce so your employees can access their core business applications from anywhere, with any web-enabled device.
Secure File Sharing
Eliminate your file server and move your data to a secure cloud-based file sharing solution. Share, edit and publish files from anywhere in real time.
Cloud Security
More and more data applications are moving to the cloud. With our proactive monitoring we will ensure your data is in good hands!
Business Continuity / Secure Backup
You can rest easy knowing your critical data is backed up in the cloud, ready for recovery in the event of any disaster, without the worries of purchasing or maintaining any hardware.
Hosted VoIP
Enjoy reliable crystal clear phone calls, without any PBX hardware to manage, and the ability for your employees to have the freedom to work anywhere at any time. -
Secure Offsite Backup
Secure Remote Backup That You Control
Protect information on your computers with secure, remote backup to storage devices you control. Avoid relying external storage services and use one remote backup solution for all of your PCs, regardless of their location.
RYCOMM Secure Backup Vault
With RYCOMM, backups can take place across oceans, across town or across the office. RYCOMM Secure Backup Vault provides:
• More control. Store data on the devices you manage.
• Increased automation. Schedule recurring backup sessions and ensure that routine backups occur.
• Enhanced flexibility. Use incremental backups to minimize bandwidth and storage impact.
• Layered security. Protect data during transfer and storage with industry-standard encryption.
• Simple operation. Dynamically negotiate firewall boundaries and work with existing network devices.
*You must have a broadband Internet connection for this service.
Set up and manage remote data backup services on all your computers wherever they are - over the web. Important computer data is securely backed up from remote computers to individual storage servers, that you, manage and control.REMOTE DEPLOTMENT - Quickly and easily provision new computers to be backed up without having to go onsite. Simply send end-users a link to download and install the client on the device you want to back up.REMOTE BACKUP - Backups can take place across oceans, across town, or from one part of the office to another.AUTOMATIC LOCAL BACKUP- Automatically back up information to locally attached storage, even if the network or Internet connection is unavailable.SCHEDULED BACKUP - Define backup sets that best fit your needs, and have them run automatically so you can focus on value-added services.MANUAL BACKUP - Ensure your data is backed up whenever you need it to be. Create immediate, one-time backups with just a few clicks.MULTIPLE VERSION BACKUP - Specify the number of scheduled backup versions you'd like to keep. Restore from the most recent set - or one from months ago.SECURE BACKUP - Your data is protected during the backup process with 256-bit SSL encryption, the same security used by online banks. Backup sets are stored in a password-protected, encrypted state on the Storage PC to prevent unauthorized access. -
VoIP
Hosted VoIP — expect more from your phone system for less!
Since voice and data traffic is all used from one single internet connection, you can eliminate your analogue phone lines, the bulky equipment that comes with it, and the service attached. With voice over IP technology all you need is one physical phone and one internet connection. This means, you can take your phone and extension with you anywhere at any time.No contract. Simple pricing. Hardware included.
Unlike traditional phone services that lock you into a long term contract, our solution is simple and flexible. You pay one flat fee per extension, per month, without any contract. It's simple. If you want to add an employee with an extension, we will ship you a phone and your pay for that extension. If you want to scale down, you ship the phone back and bill goes down. Take advantage and ask about our fully managed IT services solution for all inclusive flat-fee month to month pricing. - Contact Us
At RYCOMM we design, integrate and manage custom environment and electronics solutions for the commercial and residential market. Solutions that simplify your life. RYCOMM leverages existing technologies today while designing and engineering systems and networks that will be able to integrate future technologies as well.
Such technology harnesses the power of the Internet and IP related technologies to manage and control anything electronic in your environment. We accomplish this through the design, engineering and implementation of a wire-line and wireless future proof network all managed and controlled by a centralized system.
Our systems choreograph the operation of everything electronic in your home or office, making it possible to manage lighting, audio, video, climate, communications and security from a single platform.
We are a comprehensive Technology Consulting firm providing complete MIS outsourcing, that manages all your Technology needs, so you can focus on your business.
WE’VE WORKED WITH A DIVERSE CUSTOMER BASE. HOW CAN WE HELP YOU?
For more information call RYCOMM.
For more information call RYCOMM.
